Contact Us

Opening times - 2026

Want to get in touch? Just send us a message below. Please make sure your email address is correct so we can reply. We aim to respond to all messages within two working days (Monday-Friday, 9am-4pm).

If you are enquiring about an order you have placed with us but have not yet received, please see our Order and Delivery Information page. Please note we do not ship orders on Saturdays or Sundays, or Bank Holidays.

Please be aware that we are based in the UK. Orders being sent outside the UK, in particular to EU countries and the USA, may be subject to customs delays and additional charges which are out of our control.

Please note that due to the changing situation with tariffs across both the USA and the EU, we are currently only using FedEx to ship to the USA and EU countries.

Please note we are closed on the following upcoming dates in 2026:

Friday 3rd April 2026 - Good Friday
Monday 6th April 2026 - Easter Monday
Monday 4th May 2026 - Early May bank holiday
Monday 25th May 2026 - Late May bank holiday
Monday 31st August 2026 - August bank holiday
Thursday 24th December 2026 - Christmas Eve (half day)
Friday 25th December 2026 - Christmas Day
Monday 28th December 2026 - Boxing Day bank holiday
Thursday 31st December 2026 - New Year's Eve (half day)
Friday 1st December 2027 - New Year's Day

Wholesale Enquiries

For wholesale enquiries, please include as much detail about your business as possible in your message, for example:

• Physical store address
• Online store address
• How long you have been trading

If you create an account with us at the same time as you send your message, this will speed up the process.